We carefully pack and ship all items from our store in Birmingham, Michigan. Orders placed before 3 pm (eastern time) on Tuesday - Friday will ship the same day. Orders placed on Saturday, Sunday, and Monday will normally ship on Tuesday.
All orders over $50 (excluding tax) will ship for free to any of the 48 contiguous states.
Returns & Exchanges
BLACKROLL products may be returned up to 30 days after delivery. Must be unworn and unopened.
Shoes may be returned up to 10 days after delivery. Shoes must be in the condition you received them. They must not be worn outdoors and the sole must not show signs of wear. The original shoe box and all accompanying materials must be included for a full refund. International orders are not refundable.
Socks and kybun mats may not be returned due to sanitary reasons.
We are happy to provide one free exchange for all shoes.